Domestic orders ship within 1–2 business days via tracked express. Complimentary on orders over R15 000.
International orders ship via DHL Express and arrive within 3–7 business days; customs duties are calculated at checkout.
Unopened products may be returned within 14 days of delivery for a full refund. Opened or used hair systems are non-returnable for hygiene reasons.
To begin a return, contact the atelier via the contact page with your order number.